Privacy Policy and Data Protection Notice

OLIVE takes the security of your personal data seriously. This notice has been prepared to inform you, as data controller, how your personal data is processed under Turkish Personal Data Protection Law No. 6698 ("KVKK").

Personal Data We Process

If you contact us through the site, the following data may be processed:

  • Identity and contact details: Full name, company name, country, email address, phone number.
  • Content of your enquiry: The message you send and information relating to your request.
  • Transaction security data: IP address, browser and device information, site usage records.

Purposes of Processing

  • Responding to your contact, quotation and catalogue requests,
  • Managing product and private label collaboration processes,
  • Conducting pre-contractual discussions and the commercial relationship,
  • Ensuring site security and improving service quality,
  • Fulfilling legal obligations.

Legal Basis and Method of Collection

Your personal data is collected wholly or partly by automated means through the contact form on the site and electronic communication channels. It is processed on the legal grounds of being directly related to the conclusion or performance of a contract, the legitimate interest of the data controller and the fulfilment of legal obligations, pursuant to Article 5 of the KVKK.

Transfer of Personal Data

Limited to the purposes stated above, your personal data may be transferred to the hosting and infrastructure providers we work with and to public authorities legally entitled to receive it. Your data is not shared with or sold to third parties for marketing purposes.

Retention Period

Your personal data is retained for as long as the purpose of processing requires and for the limitation periods set out in the relevant legislation; at the end of that period it is deleted, destroyed or anonymised.

Your Rights

Under Article 11 of the KVKK you have the right to: learn whether your personal data is being processed and, if so, request information about it; learn the purpose of processing and whether the data is used in line with that purpose; know the third parties to whom it is transferred in Turkey or abroad; request correction if it has been processed incompletely or incorrectly; request its deletion or destruction; request that these actions be notified to the third parties to whom the data was transferred; object to a result against you arising from analysis solely by automated systems; and claim compensation if you suffer damage due to unlawful processing.

You can send your requests to us via our contact page . Your applications are concluded within thirty days at the latest.

Data Security

Technical and administrative measures are taken to provide an appropriate level of security in order to prevent unlawful processing of and access to your personal data and to ensure its safekeeping.

Updates

This notice may be updated in line with legislative changes. The current text is always published on this page.